Warranty Requests

... Warranty Requests

Store	Date	Name	Model	Color	Complaint	Response	Notes
014	04/23/24	Danny Fowler	Atlantis	ORB	Dead	Corp Approve	0
067D	04/15/24	Cindy Butler	Chandelle II	BB	Dead	Dealer Approve	Fan 2 of 2
067D	04/15/24	Cindy Butler	Chandelle II	BB	Dead	Dealer Approve	Fan 1 of 2
014	04/15/24	Tim Reeves (TVR Construction)	Raindance	ORB	Bearings/Froze	Corp Approve	Bearings shot (sound like garbage disposal) Fan 2 of 2
014	04/15/24	Tim Reeves (TVR Construction)	Raindance	ORB	Bearings/Froze	Corp Approve	Bearings shot (sound like garbage disposal) Fan 1 of 2
042	04/15/24	Jonathan Hasse	Starfire	BN-1	Bearings/Froze	Corp Approve	Noise coming from motor, Installer verified
033D	04/09/24	Al Hildreth	610 LED	SS	Dead	Dealer Approve	Very dim, will not go on full
033D	04/09/24	Sam Gilman	Futura	SS	Bearings/Froze	Dealer Approve	Making loud noise
033D	04/09/24	Barb Rechtier	Dixie	BB	Bearings/Froze	Dealer Approve	Bad bearing, very noisy and loud
033D	04/09/24	Eugene Meyer	Bermuda	AB	Bearings/Froze	Dealer Approve	Ticking, getting louder
033D	04/09/24	Mary Hynes	Dixie	BB/PW	Bearings/Froze	Dealer Approve	Motor locked up, replacing with Dixie PW
007	04/09/24	Elizabeth Hosford	Renaissance	ORB	Bearings/Froze	Corp Approve	Scraping sound
110	04/09/24	Heidelinde Rozenzweig	ProSeries Outdoor	PW	Dead	Corp Approve	0
014	04/02/24	Linda Turigliatti	Twin Star	ORB	Dead	Corp Approve	One motor dead, sparking, checked cap
014	04/02/24	Dan Raffaelli	Solara	ORB	Hum	Corp Approve	Motor vibrating, tested in store
003	04/02/24	Dan McNichol	Raindance	ORB	Dead	Corp Approve	0
049	04/02/24	Lindsey Weber	Tiara	SS	Dead	Corp Approve	Does not run. Tested with 2 KD cups
014	03/19/24	Bill Cook	St Augustine	ORB	Dead	Corp Approve	3 of 3 All 3 dead in 9 mo period checked by my electrician
014	03/19/24	Bill Cook	St Augustine	ORB	Dead	Corp Approve	2 of 3 All 3 dead in 9 mo period checked by my electrician
014	03/19/24	Bill Cook	St Augustine	ORB	Dead	Corp Approve	1 of 3 All 3 dead in 9 mo period checked by my electrician
014	03/19/24	Danielle Lemens	Tornado	SS	Bearings/Froze	Corp Approve	Motor grinding loud
014	03/19/24	Teddi Colkitt	Bimini	AZ	Dead	Corp Approve	0
014	03/19/24	Harvey Scott	Tiara	PW	Dead	Corp Approve	0
110	03/19/24	Maria Rodriquez	Bimini	ORB	Dead	Corp Approve	0
049	03/19/24	Arlene Mattox	Bimini	PW	Bearings/Froze	Corp Approve	Makes grinding noise. Tested - Bad bearings
112D	03/14/24	Holly Smith	Optum	BN-1	Bearings/Froze	Dealer Approve	Grinding, rcvr x2 not fix, Marclite installed
112D	03/14/24	Doug Kligerman	Elegant	PW	Bearings/Froze	Dealer Approve	Ticking, changed rcvr, Marclite went twice, noise kept returning.
112D	03/14/24	Donna Grace	Raindance	ORB	Bearings/Froze	Dealer Approve	0
112D	03/14/24	Al Tobut	Raindance	PW	Hum	Dealer Approve	0
049	03/12/24	Betsy Robb	Quatro	MB	Hum	Corp Approve	Loud hum on Speed 3, Tried new receiver.
110	02/27/24	Caleb Carpenter	Titan II	BN-1	Dead	Corp Approve	Tried new receiver
049	02/27/24	Dean Porter	Tiara	ORB	Bearings/Froze	Corp Approve	Bearing seized, does not spin freely.
014	02/27/24	Nicholas Catania	Palm Bay	PW	Dead	Corp Approve	0
Corp	12/15/23	Katherine Hansil	Titan	ORB	Dead	See Note	Working after rcvr replaced. returned
Corp	12/14/23	Pansy Hunter	Renaissance	PW	Dead	See Note	Working after AMP pin reseated. returned
Corp	12/14/23	Stephan Angel	42Dixie	PW	Dead	See Note	fan sparking. replaced
Corp	09/15/23	Alex Yakulis	Solara	DW	Dead	See Note	yoke snapped. replaced
Corp	08/22/23	Preston McDaniel	Liberator	ORB	Dead	See Note	fan wobbling. replaced
Corp	07/25/23	Brad Whitman	Tiara	ORB	Hum	See Note	replaced
Corp	07/21/23	Deborah Hausman	Tornado72	ORB	Dead	See Note	4 of 4 speeds not same. Capacitors replaced
Corp	07/21/23	Deborah Hausman	Tornado72	ORB	Dead	See Note	3 of 4 speeds not same. Capacitors replaced
Corp	07/21/23	Deborah Hausman	Tornado72	ORB	Dead	See Note	2 of 4 speeds not same. Capacitors replaced
Corp	07/21/23	Deborah Hausman	Tornado72	ORB	Dead	See Note	1 of 4 speeds not same. Capacitors replaced
Corp	07/11/23	Charles Humphreys	Stratus	PW	Dead	See Note	replaced
Corp	06/14/23	Karen Sofar	Futura	SS	Dead	See Note	replaced
Corp	06/14/23	Bill Smith	Bombay	ORB	Dead	See Note	works when reverse switch is fully seated. returned
Corp	06/08/23	Ginger Mendoza	Raindance	BS	Dead	See Note	replaced
Corp	05/23/23	Tom Quattrocchi	Dixie	SS	Hum	See Note	replaced
Corp	04/11/23	Shepard Electrical Baltimore	Titan II	ORB	Dead	See Note	replaced
Corp	04/05/23	Cathy McIntosh	McCoy	PW	Dead	See Note	replaced
Corp	03/28/23	Robert Tagge	Titan	PW	Dead	See Note	replaced
Corp	02/20/23	Kip Gerlach	Stratus	PW	Dead	See Note	2 of 2, Denied OOW
Corp	02/20/23	Kip Gerlach	Stratus	PW	Dead	See Note	1 of 2, Denied OOW
Corp	02/13/23	Jennifer Collins	Ninja	BN	Dead	See Note	Electrician said it was a bad motor. replaced
Corp	01/31/23	Villagio Reserve HOA	Reveal	BN-1	Dead	See Note	2 of 2, tested ok, returned
Corp	01/31/23	Villagio Reserve HOA	Reveal	BN-1	Dead	See Note	1 of 2, tested ok, returned
Corp	01/10/23	Jon DeShazo	Optum	ORB	Bearings/Froze	See Note	replaced
Corp	12/13/22	Karen Williams	Bermuda	PW	Bearings/Froze	See Note	replaced
Corp	11/22/22	Gail Tracy	Tiara	ORB	Hum	See Note	replaced
Corp	11/22/22	Kelly Sanchez	Solara	ORB	Dead	See Note	tested ok, returned
Corp	11/22/22	Dale Philippi	Reveal	ORB	Dead	See Note	Works with new receiver
Corp	11/08/22	Julie Nichols	St Augustine	ORB	Dead	See Note	Worked after replacing rcvr
Corp	11/01/22	Jennifer Brown	Stratus	ss	Bearings/Froze	See Note	replaced
Corp	11/01/22	Brook McNeal	Titan	ORB	Dead	See Note	Works after replacing rcvr
Corp	11/01/22	Darrell Jones	Renaissance	BB/W	Flywheel	See Note	replaced w/AB + upgraded blades
Corp	10/07/22	Kelly Richards	Reveal	BN-1	Dead	See Note	Works after replacing rcvr
017	02/20/24	Tracy Lovitz	Tiara	AB	Dead	Corp Approve	Does not turn at all. Tried KD Cup.
012	02/20/24	Tom Roam	Tiara	ORB	Dead	Corp Approve	Motor won't run; tried new KD Cup, nothing (customer said he saw sparks in housing). Windings fried.
031	02/13/24	Bob Murry	Tornado72	SS	Dead	Corp Approve	Motor starting and stopping
138	02/06/24	Gary Thrasher	Coastal Air	PW	Dead	Corp Approve	Will not run. Does not accept receiver(s). 3 times
003	02/06/24	Richard Parlato	Luna	PW	Hum	Corp Approve	0
010	01/30/24	Amy Hewitt	Raindance	PW	Bearings/Froze	Corp Approve	metal scraping sounds in motor while running on all speeds
010	01/30/24	Amy Hewitt	Raindance	PW	Bearings/Froze	Corp Approve	metal scraping sounds in motor while running on all speeds
003	01/30/24	Bruce Meyer	Solara	MPW	Bearings/Froze	Corp Approve	Fan clicking, replaced remote, no change
071	01/23/24	Patti Baker	Tiara	PW	Dead	Corp Approve	0
070	01/23/24	Don Leiter	Palm Breeze	AB	Dead	Corp Approve	0
026	01/23/24	Jason Cox	Futura	SS	Dead	Corp Approve	Fan is making a crackling sound and customer says it sparks when running
110	01/23/24	Omar Santiago	Tiara	SS	Dead	Corp Approve	0
110	01/23/24	Richard Morales	Tiara	AB	Dead	Corp Approve	Burning smell coming from motor, not capacitor
031	01/16/24	Henry Smith	Vogue Plus	BN	Dead	Corp Approve	Light comes on, fan does not. Tested, fan does not work.
024	01/09/24	Robert Urse	Mustang	RB	Bearings/Froze	Corp Approve	Grinding noise
018	01/08/24	John Armao	Raindance	ORB	Dead	Corp Approve	Failed reverse switch test (loud hum)
018	01/08/24	John Armao	Raindance	ORB	Dead	Corp Approve	motor crackling and burnt smell
003	01/08/24	Jonathon Vanin	Titan	ORB	Bearings/Froze	Corp Approve	Continuing clicking, replaced remote. Modern called several times
017	01/08/24	Betty Dumm	Futura	Wine	Bearings/Froze	Corp Approve	Motor does not turn freely
016	01/08/24	Michael Johnson	Bombay	ORB	Dead	Corp Approve	Non-functioning, tested at 016
003	01/02/24	Arloa Torok	Coastal Air	ORB	Dead	Corp Approve	Replaced remote twice, fan not responding.
012	01/02/24	Gregory Epps	Riviera	SS	Bearings/Froze	Corp Approve	Noise, Grinding, even when blds pushed manually
033D	12/18/23	Brian Heigel	Titan II	ORB	Bearings/Froze	Dealer Approve	Making a constant noise, must push to start
031	12/18/23	Donald Schleiffarth	Patio Fan	PW	Bearings/Froze	Corp Approve	Loud screech on high and medium, not repairable.
071	12/18/23	Brenda Hanby	Excalibur	Pewter	Dead	Corp Approve	0
010	12/18/23	Shamir Lalani	Bermuda	PW	Dead	Corp Approve	Fan sparks, smells burnt
010	12/18/23	Melissa Serrano	Enterprise	SS	Bearings/Froze	Corp Approve	Motor clicks. Fan also doesn't reach high speed even with new receiver.
026	12/11/23	Steven Warenchak	Tornado	ORB	Hum	Corp Approve	0
014	12/06/23	Douglas Glass	Riviera	ORB	Bearings/Froze	Corp Approve	Noisy motor
049	12/06/23	Ryan Hipple	Titan II	ORB	Bearings/Froze	Corp Approve	Only reverse, no control by remote, replaced receiver, no change
004	12/06/23	Shannon Bartnick	Centurion	ORB	Dead	Corp Approve	Bench tested, motor dead
016	12/06/23	Mark Lutynsky	Starfire	BN-1	Dead	Corp Approve	Motor unresponsive, receiver tested at store, no result with new receiver
016	12/06/23	Robert Woods	Elegant II	PW	Bearings/Froze	Corp Approve	Noise when powered and not, Bearing failure observed.
003	12/06/23	Walter Zurawich	Excalibur	RB	Hum	Corp Approve	0
003	12/06/23	Charles Sener	Tiara	ORB	Dead	Corp Approve	0
003	12/06/23	Jeff Hirschberger	Solara	ORB	Dead	Corp Approve	Cannot reprogram, tried new receiver, no improvement
081D	11/21/23	Steve Culberson	Koho	ORB	Bearings/Froze	Dealer Approve	Fan would not balance, costant wobble and knocking sound
081D	11/21/23	Rita Mayell	Riviera	MPW	Bearings/Froze	Dealer Approve	Motor heats up and slows down on its own, replaced switch cup, same issue
081D	11/21/23	Michael Sullivan	Dixie	ORB	Bearings/Froze	Dealer Approve	Knocking sound when on not related to balancing
081D	11/21/23	Brian Tesmer	Titan II	MB	Dead	Dealer Approve	Motor completely dead even after replacing receiver
081D	11/21/23	Catherine Onley	Dixie	ORB	Bearings	Dealer Approve	Motor slowing down by itself even after replacing capacitor
080D	11/21/23	DFC Hoover	Quatro	MB	Dead	Dealer Approve	Grey wire came out of fan
049	11/21/23	Craig Price	Raindance	Wine	Dead	Corp Approve	Stopped working, replaced capacitor, N/W
007	11/21/23	Andrew Huber	Dixie	ORB	Bearings/Froze	Corp Approve	Motor getting very hot
007	11/14/23	Martin Payson	McCoy	SS	Dead	See Note	Burnt smell in motor, no low speed. Low speed is not a motor function, please test motor and controller separately. Also try replacing running capacitor.
007	11/07/23	Kevin Cable	Tiara	Wine	Dead	Corp Approve	Have to push start motor and scraping noise
006	10/31/23	Jason Broverman	Tiara	SS	Bearings/Froze	Corp Approve	Motor frozen
031	10/31/23	Shane Garver	Fusion	ORB	Bearings/Froze	Corp Approve	Tested in store, Motor is grinding, Replaced receiver, did not help
016	10/31/23	Howard Bennett	Vogue	ORB	Dead	Corp Approve	0
070	10/31/23	Kimberly Kuklin	Raindance	BN-1	Dead	Corp Approve	Fan will not run
007	10/31/23	Katharine Bingham	Raindance	PW	Dead	Corp Approve	You can hear motor but does not turn
131	10/25/23	MATTHEW PRESTON	60 TIARA	SS	DEAD	Corp Approve	MOTOR SIEZED UP. FAN WAS INSTALLED INDOORS, HOWEVER CUSTOMER DOES NOT USE AIR CONDITIONING. SOME RUST WAS PRESENT. NOTIFIED FUTURE FAN MAY NOT BE COVERED.
049	10/24/23	Dan and Teri Davis	42Dixie	BB	Dead	Corp Approve	Burnt Motor, N W
016	10/17/23	Roland Borrego	Raindance	ORB	Bearings/Froze	Corp Approve	Metallic rubbing sound. (no receiver, noisy when not powered)
031	10/09/23	Carolyn Comrie	Raindance	BN-1	Bearings/Froze	Corp Approve	Frozen motor, bearings are bad
070	10/08/23	Paul Catalano	Vogue	PW	Bearings/Froze	Corp Approve	0
110	10/08/23	Patricia M Sullivan	Bimini	AB	Dead	Corp Approve	0
049	10/08/23	Eric Fayad	Liberator	ORB	Dead	Corp Approve	Hard to start, turns off by itself, can hear twang sound on startup, new receiver no difference
007	10/02/23	Jorge Perez	Monarch	AB	Hum	Corp Approve	Humming and popping noise pull speed chain
007	09/26/23	Irene Loewengart	Tiara	PW	Dead	Corp Approve	Short in internal wire - Marclite went out
016	09/12/23	Harry Harless	Starfire	PW	Dead	Corp Approve	Motor does not turn, tested with new receiver, still nothing
080D	09/12/23	Keith Curry	Tiara	ORB	Dead	Dealer Approve	Motor stopped working
080D	09/12/23	David Hegwood	Raindance	ORB	Dead	See Note	This is a new purchase and should not wait for Warranty Request Form processing. It should be taken care of immediately for customer satisfaction In addition to checking the pins are not pushed back in the connectors, check the reverse switch and make sure it is fully engaged in one direction. Motor not spinning on all speeds, push start
024	09/12/23	Gerald Battaglini	Luna	BA	Dead	Corp Approve	Not working
010	09/04/23	Dawn Rinker	Futura	PW	Bearings/Froze	Corp Approve	Bearings, loud scraping motor
007	09/04/23	Rick Tennant	Bimini	AZ	Bearings/Froze	Corp Approve	Scraping noise
112D	09/04/23	Kevin Volbrecht	Dixie	AZ	Bearings/Froze	Dealer Approve	Motor locked up
112D	09/04/23	Steve Roberts	ProSeries Deluxe	PW	Bearings/Froze	Dealer Approve	Seized up, won't turn
112D	09/04/23	Elene Kirshner	Raindance	ORB	Dead	Dealer Approve	Cannot get going Fan 2 of 2
112D	09/04/23	Elene Kirshner	Raindance	ORB	Dead	Dealer Approve	Cannot get going Fan 1 of 2
112D	09/04/23	Gordon Light	Titan	BN-1	Dead	Dealer Approve	Stopped running, new rcvr did not fix, Marclite couldn't fix
049	08/29/23	John Markovich	Tiara	SS	Dead	Corp Approve	Motor stopped working, replaced capacitor, still n/w
016	08/28/23	Mr Stache	Starfire	PW	Dead	Corp Approve	Motor no longer functions and confirmed w test in shop
012	08/28/23	Larry and Caryn Smith	Futura	ORB	Bearings/Froze	Corp Approve	Fan squeak then stopped working. Blades locked up (can't spin blades) Bearing
008	08/24/23	Faith Brooks	Reno	BN-1	Bearings/Froze	Corp Approve	Motor not spinning, bearings rattling
024	08/22/23	Paul Gerlach	Tiara	ORB	Dead	Corp Approve	Stopped working. Tested and changed KD Cup, still not working
016	08/22/23	Arthur Stadlin	Starfire	BN-1	Bearings/Froze	Corp Approve	Audible whirring, grinding. tested to confirm, Darby corroborates.
031	08/15/23	Kathleen Winkel	Sunrise	PW	Dead	Corp Approve	Motor tested by Spencer, Bad winding in motor
003	08/15/23	Paul Workman	St Augustine	ORB	Dead	Corp Approve	0
081D	08/08/23	Matthew Holmes	Solara	ORB	Bearings/Froze	Dealer Approve	Motor makes rubbing sound when moving
081D	08/08/23	Debbie Sigel	Optum	ORB	Dead	Dealer Approve	Motor will not run despite replacing receiver
081D	08/08/23	Craig Wasilewski	Reveal	PW	Bearings/Froze	Dealer Approve	Motor made rubbing sound on all speeds. Tested fan in store and same issue.
018	08/08/23	Steve Wilusz	Twin Star	ORB	Dead	Corp Approve	Motor sag in hsg, scraping noise, non-repairable
018	08/08/23	Bill Blank	Dixie	AB	Dead	Corp Approve	0
026	08/08/23	Sean Williams	Triton	ORB	Bearings/Froze	Corp Approve	Fan is making a whining sound, even just free spinning
007	08/08/23	Todd Minnick	Raindance	ORB	Bearings/Froze	Corp Approve	Light scraping noise
131	08/02/23	JAMES FERGUSON	Raindance	PW	Dead	Corp Approve	TESTED IN STORE. BURNT WINDING WIRES
070	08/01/23	Michael Keegan	Tornado 72	S316	Bearings/Froze	Corp Approve	Will not run
042	08/01/23	Nick Colalillo	PBrz	SS	Dead	Corp Approve	Installer says motor is bad
033D	08/01/23	Steve Angel	Dixie	ORB	Bearings/Froze	Dealer Approve	Motor started a grinding noise (He has 5 of these)
033D	08/01/23	Christine Prewitt	Titan II	BN-1	Bearings/Froze	Dealer Approve	Constant noise
033D	08/01/23	Marjorie Bosman	Bermuda	ORB	Dead	Dealer Approve	Motor would not turn even with new cup
033D	08/01/23	Susan Holthaus	Dixie	BN-1	Dead	Dealer Approve	Motor blew breaker, neat restarted, blew motor
033D	08/01/23	Joe Somocha	Futura	SS	Bearings/Froze	Dealer Approve	Motor locked up
016	08/01/23	Edward Camp	Raindance	PW	Dead	Corp Approve	Motor stopped
080D	07/31/23	Mary Bell	Dixie	SS	Bearings/Froze	Dealer Approve	Motor ping and rattle noise.
012	07/31/23	Vicky Jednak	Fut	ORB	Bearings/Froze	Corp Approve	Motor noise Bearing noise when blade is spun manually
138	07/31/23	Barbara Mroz	Raindance	AZ	Dead	Corp Approve	slow motor
007	07/31/23	Elaine Gayle	Sunrise	SS	Bearings/Froze	Corp Approve	Tried new remotes. High speed will not go on with blades on fan scraping noise.
131	07/25/23	AARON FRISBIE	Tiara	ORB	Dead	Corp Approve	BENCH TESTED. METERED WINDINGS FOUND ONE BAD.
110	07/24/23	Ed Nevin	Reno	PW	Hum	Corp Approve	Making loud hum
017	07/24/23	Tom Thomas	Tiara	WB	Connector	Corp Approve	Molex connector on motor side partially melted
049	07/24/23	Mary Acevedo	Riviera	AW	Bearings/Froze	Corp Approve	Knocking noise. Can feel when moving motor by hand, also hear noise.
008	07/24/23	Vicki Long	PBrz	AZ	Dead	Corp Approve	Motor winding bad. Customer no longer has recpt. Ticket prior to NCR.
014	07/18/23	Rodney Senatro	Tiara	SS	Hum	Corp Approve	Loud Hum
014	07/18/23	Ted Ganske	Ninja	BN-1	Dead	Corp Approve	Bad Motor (tried new receiver)
110	07/11/23	Maria Lund	Tornado	ORB	Hum	Corp Approve	Loud hum from motor
012	07/11/23	Alex Minassian	Palm Bay	AB	Dead	Corp Approve	Motor popped, smoked. Bad windings
031	07/04/23	Leonard Cook	Dixie	PW	Bearings/Froze	Corp Approve	Spencer tested, not spinning, bearings shot
007	07/04/23	Frank Nesbihal	Tiara	PW	Bearings/Froze	Corp Approve	Burnt smell in motor and noise
010	06/29/23	Phyllis Hall	Ramsey	ORB	Bearings/Froze	Corp Approve	Clicking in motor
131	06/29/23	WAYNE BEACH	Tiara	AB	Dead	Corp Approve	TESTED IN STORE BAD WINDING
014	06/26/23	Micael Figuero	Riviera	RS	Dead	Corp Approve	Bad motor - burnt
014	06/20/23	John Blair	Tiki	AZ	Bearings/Froze	Corp Approve	0
007	06/20/23	Mary Kutik	Renaissance	PW	Bearings/Froze	Corp Approve	Scraping and burnt smell
018	06/19/23	Betty L Neely	Raindance	BS	Bearings/Froze	Corp Approve	Motor seized, does not spin
131	06/14/23	GREGORY ZOLTON	Raindance	ORB	Dead	Corp Approve	Tested in store. Bad winding.
031	06/13/23	Pierre Bertrand	PBay	AB	Dead	Corp Approve	Tested - motor not spinning, humming but not moving
031	06/13/23	Kathleen Bresnahan	Koho	ORB	Bearings/Froze	Corp Approve	Brushing in (No Good) Motor
112D	05/29/23	Stacy Wolfe	Titan	ORB	Bearings/Froze		Clicking sound Marclite went twice for service and cannot fix
112D	05/29/23	Mike Ewing	Tiara	PW	Bearings/Froze	Dealer Approve	Motor seized up
112D	05/29/23	Steve Rosenfield	Starfire	BN-1	Bearings/Froze	Dealer Approve	Grinding sound, rcvr did not fix issue tried twice
112D	05/29/23	Gordon Kitzman	Tuscan	PW	Hum	Dealer Approve	0
112D	05/29/23	Sheela Speiser	Koho	ORB	Bearings/Froze	Dealer Approve	Ticking sound Marclite swapped rcvr & blades, still ticks
042	05/29/23	Robert Darois	PBay	Cream	Dead	Corp Approve	Our installer says motor is dead
008	05/29/23	Mick Vorbeck	Raindance	ORB	Bearings/Froze	Corp Approve	0
008	05/23/23	Hamid Qayyum	Optum	BN-1	Bearings/Froze	Corp Approve	Customer had overtightened blade screws, sold a new set of blades to resolve.
046D	05/23/23	Shooter's Waterfront	Optum	BN-1	Dead		Keeps burning out Receivers, (4) in 2 yrs. They have 27 Optums. ************************************ Fan motor has not failed and is not source of problem. Problem lies in remote receiver(s) that can be replaced. We suspect faulty circuit or wall switch at location of installation. Warranty claim on fan motor is denied.
049	05/17/23	Joshua Magnotta	Bimini	SS	Dead	Corp Approve	Motor stopped, evidence of burnt motor
014	05/09/23	Julie Krueger	Futura	SS	Bearings/Froze	Corp Approve	0
014	05/09/23	Richard Hazzard	Bombay	BN-1	Dead	Corp Approve	Trips breaker when turned on
012	05/09/23	Todd Hubbard	Riviera	Pewter	Bearings/Froze	Corp Approve	0
049	05/09/23	Milton Woelk	Dixie	SS	Dead	Corp Approve	Shot Motor
049	05/09/23	Teresa Roberts	Fusion	ORB	Bearings/Froze	Corp Approve	Bench tested - bad vibration and motor noise
033D	05/09/23	Paul Barker	Bermuda	PW	Dead	Dealer Approve	Hear humming, will not turn on!
033D	05/09/23	Davis Rapp	Dixie	VG	Dead	Dealer Approve	Motor stopped, tried new switch cup, did nothing.
033D	05/09/23	Julie Francin	Futura	ORB	Dead	Dealer Approve	Motor will not turn, very hot!
033D	05/09/23	Christine Prewitt	Titan	BN	Dead	Dealer Approve	Tried HH and Rec, still won't run.
110	05/02/23	Fred Jacobson	Tiara	ORB	Hum	Corp Approve	Loud hum in motor
015	05/02/23	Fred Feschenko	Tiara	ORB	Bearings/Froze	Corp Approve	motor is grinding on high
131	04/26/23	SUSAN POWERS	72Tornado	ORB	Dead	Corp Approve	TESTED MOTOR IN STORE AND FOUND BAD WINDING
080D	05/02/23	Pete Nice	Titan II	ORB	Connector Burnt	Dealer Approve	White wire disconnected
012	04/25/23	Debra Moulis	42Dixie	ORB	Bearings/Froze	Corp Approve	Makes knocking noise like bearing failure
017	04/25/23	Gerald Reiter	Palm Bay	AB	Dead	Corp Approve	Fan doesn't turn (sw & caps look good, motor sounds poor when spun by hand)
080D	04/25/23	Scott Jenkins	Dixie	PW	Dead	Dealer Approve	0
031	04/25/23	Sandra Krankoski	St Augustine	DW	Dead	Corp Approve	Customer bought new receiver. Tested fan, still not responding
031	04/25/23	G.F. Hall	Titan II	PW	Dead	Corp Approve	Replaced receiver/Fan is not responding/spinning slow on all speeds
007	04/25/23	Dennis Danforth	PBrz	AB	Dead	Corp Approve	Stop working KD-Good, popping noise
138	04/25/23	Joleen Clark	Meridian	SS	Hum	Corp Approve	Noise, verified loud hum
131	04/19/23	ROBERT FORSTER	PBrz	SS	Dead	Corp Approve	BAD MOTOR - BENCH TESTED IN STORE
018	04/18/23	Scott Tubbs	Raindance	BS	Dead	Corp Approve	High speed lost velocity, changed capacitor/switch cup.
049	04/18/23	Antonia Williams	Ion	BN-1	Bearings/Froze	Corp Approve	Fan makes sound, click on high speeds
046D	04/11/23	Sheila Kaczmarek	Futura	PW	Connector Burnt	Dealer Approve	AMP burnt on fan and cup.
031	04/11/23	Janet Harvill	Ninja	BN-1	Dead	Corp Approve	Tested fan with new receiver, motor not responding.
014	04/11/23	Maureen Wenck	42Dixie	AZ	Bearings/Froze	Corp Approve	0
014	03/28/23	Richard Harris	ProSeries Outdoor	ORB	Dead	Corp Approve	0
014	03/28/23	Patrick Irwin	Titan II	PW	Bearings/Froze	Corp Approve	Ticks as spins, even by hand
008	03/28/23	Rhona Post	Futura	SS	Dead	Corp Approve	Fan will not turn without jumpstarting blades. Motor hums but doesn't move.
010	03/21/23	Edward Klamp	Futura	PW	Bearings/Froze	Corp Approve	Lifetime per Lori
010	03/21/23	Joseph Yamin	Raindance	ORB	Bearings/Froze	Corp Approve	0
029	03/15/23	Sue Exum	Madeira	ORB	Dead	Corp Approve	Ship direct
007	03/14/23	Craig Stein	Infinity	ORB	Dead	Corp Approve	Have to push start. Tested with new cup and inspected connectors
131	03/10/23	FRANK TAYLOR	Futura	ORB	Bearings/Froze	Corp Approve	TESTED IN STORE AND BEARINGS SQUEALING LOUD
046D	03/10/23	Don Schultz	Centurion	ORB	Dead	Dealer Approve	Scraping, Burnt smell, have to push start
131	03/08/23	MARLY HUSSAIN	Raindance	AZ	Dead	Corp Approve	BENCH TESTED AND FOUND BAD WINDING
003	03/07/23	Debra Horne	Reno	BN-1	Dead	Corp Approve	0
008	03/07/23	Donna Hammond	Raindance	BN	Bearings/Froze	Corp Approve	Motor seized up (will not spin freely)
070	03/07/23	Susan Toffler	McCoy	PW	Dead	Corp Approve	Tested remote - OK Tested Continuity - OK Motor is dead.
070	02/28/23	Annette Rooney	Meridian	SS	Bearings/Froze	Corp Approve	Noisy - Grinding
069	02/21/23	Rhoda Dettinger	Futura	ORB	Bearings/Froze	Corp Approve	0
031	02/21/23	Carl Rao	Solara	DW	Dead	See Note	Fan is not working, responding at all (tested) Troubleshoot with new remote.
003	02/21/23	Sherry McCahill	Starfire	PW	Dead	See Note	Replaced receiver, not turning. Troubleshoot for loose hanging system.
003	02/21/23	Robert Castove	Metropolitan	ORB	Dead	See Note	Both motors and light dead. Troubleshoot common neutral wire.
008	02/21/23	Ryan Lynch	Meridian	SS	nul	See Note	Blade arm broke off, Darby said fan was knocked and spinning. Not a warrantied issue.
112D	02/14/23	Shira Chiron	Tiara	Wine	Dead	Dealer Approve	0
112D	02/14/23	Helga Munz	Tiara	AB	Dead	Dealer Approve	Motor burned out, not running
112D	02/14/23	Ari Mesch	Corsica	ORB	Dead	Dealer Approve	Motor ceased, not running
112D	02/14/23	Ken Ruff	Ninja	ORB	Bearings/Froze	Dealer Approve	Not working, grinding
112D	02/14/23	David Miller	Raindance	ORB	Bearings/Froze	Dealer Approve	Squeaks and noisy
012	02/14/23	Dan and Cindy Bash	Meridian	SS	Bearings/Froze	Corp Approve	Motor noise, bearings. Ran in reverse, tried new KD cup
031	02/14/23	Mike Newman	Bimini	ORB	Bearings/Froze	Corp Approve	Brushing sound and loud hum
003	02/14/23	Alan Seidman	Rafiki	AZ	Dead	Corp Approve	0
070	02/14/23	Dimitriy Berezovskiy	Tiara	PW	Hum	Corp Approve	0
010	02/07/23	Scott Simpson	Riviera	SS	Dead	Corp Approve	Intermittent speed - Buzzing noise (Tested found possible bad winding)
003	02/07/23	Rhonda Portnoy	Tiara	SS	Hum	Corp Approve	Loud Hum
049	01/31/23	William Guadalupe	Tiara	AZ	Dead	Corp Approve	Motor stopped working. Smell of burnt electric. Bench tested - motor not running.
070	01/31/23	Jessica Linehan	Atlantis	ORB	Dead	Corp Approve	0
131	01/27/23	RICHARD AMBROGI	Raindance	Wine	Bearings/Froze	Corp Approve	TESTED ON BENCH BEARINGS BAD
014	01/25/23	Ron and Sheryl Hildebrand	Excalibur	RB	Bearings/Froze	Corp Approve	Noisy Motor
014	01/25/23	Dale Levy	Dixie	PW	Dead	Deny OOW	The warranty period on a Dixie Belle from 1998 was 20 Years.
007	01/24/23	Jim Walsh	Riviera	AB	Bearings/Froze	Corp Approve	Sounds like bearings are going on motor
138	01/24/23	Michelle Schutzberg	Tiara	SS	Bearings/Froze	Corp Approve	0
049	01/24/23	William Lynch	Fusion	BN-1	Warped Blades	See N	This is a very recent purchase and should be handled as Customer Satisfaction. Do not delay for warranty procedure. Also, the Warranty Request Form is intended for motor replacement. Parts separate from the motor are not claimed on the Warranty Request Form.
049	01/10/23	Ronald Estock	ProSeries Outdoor	PW	Bearings/Froze	Corp Approve	Makes internal grinding sound, checked all screws - bad bearing
049	01/10/23	Dennis Jones	Optum	BN-1	Bearings/Froze	Corp Approve	Bench tested - motor has bad vibration
014	01/10/23	Robert Dunn	St Augustine	ORB	Dead	Corp Approve	Dead motor - tried new rcvr
110	01/10/23	Erik Skolnik	Raindance	Wine	Dead	Corp Approve	Dead motor loud hum
080D	01/03/23	Eric Fillebaum	Tiara	SS	Dead	Dealer Approve	Breaker pops when turning fan on.
131	12/23/22	GUIDO CHIBAS	56 PALM BAY	AB	Bearings/Froze	Corp Approve	Receipt NA since this was a warranty replaced motor done for customer. Originally a 2007 purchase replaced in 02/2017.
006	12/22/22	Robyn Chudzinski	Tiara	SS	Dead	Corp Approve	Motor shot, Diagn. by ASJ
014	12/20/22	David Hamdan	Duet	ORB	Dead	See Note	Short in wiring. Please try replacing HW88507 Slip Ring Electrical Swivel. Resubmit if necessary.
014	12/20/22	Carrie Taylor	Duet	ORB	Dead	See Note	Bad motor - electrician getting power reading on cage. 2nd Repl We have no previous warranty claim. Please try replacing HW88507 Slip Ring Electrical Swivel. Resubmit if necessary.
014	12/20/22	Lynne Ward	Starfire	BN-1	Dead	Corp Approve	Bad motor - tried several rcvrs
014	12/20/22	Chad Pinnick	Tiara	PW	Hum	See Note	Loud Motor Hum. This is a recent purchase and should not be delayed for warranty response.
008	12/20/22	Stephen Gioia	Tiara	ORB	Bearings/Froze	Corp Approve	0
026	12/20/22	Ed Skube	Dixie	VG	Dead	Deny OOW	Motor won't turn at all. Checked Reverse, KD Cup. Dixie Belle from 1996/1998 carried a 20 Year warranty. This fan is no longer under warranty since 2016/2018.
003	12/13/22	Charles Reed	PBrz	SS	Dead	Corp Approve	0
015	12/13/22	Beth Shultz	Quantum	SS	Bearings/Froze	Corp Approve	Motor noisy on Med and Low. Capacitor was secured in place and tried remote receiver.
110	12/13/22	Ed Leibowitz	Raindance	Wine	Dead	Corp Approve	0
112D	12/07/22	Chauncey Chapman	Northstar	ORB	Dead	Dealer Approve	Marclite inspected and swapped rcvr, fan is dead.
112D	12/07/22	Brett Rosenhaus	Ninja	ORB	Hum	Dealer Approve	Noisy motor, rcvr did not fix issue
112D	12/07/22	Emma Derossi	Raindance	ORB	Dead	Dealer Approve	Motor grinding and stopped
112D	12/07/22	Pete Wallace	26 Mini	PW	Dead	Dealer Approve	0
112D	12/07/22	Gail Kriesberg	Centurion	ORB	Bearings/Froze	Dealer Approve	Rattling motor
112D	12/07/22	Donna Boyle	Luna	PW	Hum	Dealer Approve	All 3 speeds very loud Marclite checked and confirmed
112D	12/07/22	Gracey Ordonez	Duet	ORB	Bearings/Froze	Dealer Approve	Seized motor marclite checked
033D	12/01/22	Tom Slayton	Bimini	PW	Bearings/Froze	Dealer Approve	Constant Clicking
033D	11/30/22	Jane Wibbenmeyer	Bermuda	AB	Hum	Dealer Approve	Has a constant humming on high
033D	10/25/22	Tom Trouba	Dixie	SS	Hum	Dealer Approve	Constant noise
033D	09/29/22	Beth Wallis	Tiara	ORB	Hum	Dealer Approve	Very Loud, replaced with upgrade Titan II
033D	09/17/22	Derek Deahn	Tiara	AB	Dead	Dealer Approve	Worked then just stopped, tried new KD Cup also.
008	11/29/22	Paul Mackler	Raindance	ORB	Hum	Corp Approve	Humming on all speeds
049	11/26/22	Carolyn Fulmer	Starfire	MB	Hum	Corp Approve	Motor has a buzz
070	12/03/22	Jay Moskowitz	Raindance	PW	Dead	Corp Approve	0
070	12/03/22	James Gray	St Augustine	DW	Rust	Deny OOW	No longer covered under warranty for cosmetic reasons. Cosmetic Warranty valid for 1 year. Excessive Rust
010	11/30/22	Deborah Thomas	Centurion	ORB	Dead	Corp Approve	0
017	12/07/22	Lawrence Markel	Tiara	Wine	Bearings/Froze	Corp Approve	Grinding Noise (grinds and makes noise before power also)
080D	11/22/22	Tyler Hallman	Bimini	ORB	Dead	Dealer Approve	Not all speeds engage, motor noise.
049	11/16/22	Elvin Herzberg	Raindance	AZ	Bearings/Froze	Corp Approve	Locked Bearing
049	11/16/22	Matthew Willey	Tiara	ORB	Dead	Corp Approve	Motor short, tested with new KD cup
131	11/16/22	DAN FLYNN	Moroccan	AZ	Bearings/Froze	Corp Approve	CONFIRMED IN STORE BAD BEARINGS
007	11/15/22	Triple R Ranch Jr	Tiara	Wine	Dead	Corp Approve	Motor stop working per Marclite
046D	11/15/22	Susan Winslow	Riviera	PW	Dead	Dealer Approve	Have to push start when you pull chain.
081D	11/08/22	Brad Virgil	Tuscan	PW	Dead	Dealer Approve	Not operating/Motor humming when in use
081D	11/08/22	Rajin Persaud	Liberator	ORB	Bearings/Froze	Dealer Approve	Performed extensive troubleshooting by our electrician.
007	11/08/22	Peter Bertap	Futura	Wine	Connector Burnt	Corp Approve	Replaced in 2019 under warranty. Be sure pins do not get pushed back when plugging in connector.
110	11/01/22	John Goetz	Venetian	DW	Dead	Corp Approve	0
071	10/25/22	Kevin Hagedorm	Bimini	AZ	Bearings/Froze	Corp Approve	Bad bearings
003	10/25/22	Julie Waters	Reveal	BN-1	Dead	Corp Approve	We have tried everything, need new motor
015	10/25/22	Mike Byrnes	Tiara	ORB	Dead	Corp Approve	Motor will not run, new KD Cup - motor will not run.
019D	10/18/22	Craig Webber	Tiara	ORB	Hum	Dealer Approve	fan humming all speeds, removed 623W, still made noise
019D	10/18/22	Pat Cutchins	Bombay	AZ	Bearings/Froze	Dealer Approve	fan grinds, blades are tight, extension is tight, no obstructions
019D	10/18/22	Max Skeens	St Augustine	GL	Dead	Dealer Approve	fan doesn't work, light does. tried new receiver, no change
015	10/13/22	Lawrence Davis	Centurion	PW	Dead	Corp Approve	Motor is sparking, not turning, tried new KD Cup
015	10/12/22	Ali Maziad	Futura	SS	Bearings/Froze	See Note	Motor runs hot and has smell.' 1.) This is a recent purchase. Whenever there is an issue within 30 days, please maintain customer satisfaction immediately and do not delay with warranty procedure. 2) New fans can have a grease smell, and run warm, while breaking in and may be normal. 3.) If this claim is still a concern, replace the fan. The closest replaceable warranty issue would be 'Bearings/Froze'.
003	10/17/22	Donald Chisholm	Starfire	PW	Dead	Corp Approve	Replaced receiver - no luck
067D	10/11/22	Glenda George	Monarch	AB	Dead	Dealer Approve	0
138	10/11/22	Linda Hirsch	Moroccan	ORB	Dead	Corp Approve	Sizzle from motor, verified copper wire broke loose.
131	10/10/22	MARY ANN KUBECK	RIVIERA	ORB	Dead	Corp Approve	TESTED WITH NEW KD CUP AND CONFIRMED BAD WINDING WITH METER
003	09/20/22	Elizabeth Rogers	Raindance	ORB	Dead	Corp Approve	0
081D	09/20/22	Derek Hardel	Raindance	ORB	Bearings	Dealer Approve	Loud audible rubbing/grinding when motor is on.
006	09/20/22	Rose Porrata	Riviera	Cobblestone	Dead	Corp Approve	Grinds, Motor Gone, Motor Shut
018	09/14/22	Karen Harrigan	Riviera	PW	Dead	Corp Approve	Loud hum on Med and Low, Failed Rev Test with good cup.
049	09/13/22	Katherine Streitwieser	Starfire	BN-1	Dead	Corp Approve	Motor will not spin. Tested with new receiver and transmitter.
080D	09/07/22	Scott Holden	Bimini	ORB	Bearings/Froze	Dealer Approve	Scraping Noise
131	09/06/22	LLOYD LOLMAUGH	52 STRATUS	PW	Dead	Corp Approve	BENCH TESTED AND FOUND 1 WINDING BAD / OPEN
110	09/06/22	Karen Barry	ProSeries Builder	ORB	Dead	Corp Approve	0
004	09/06/22	Joanne Cronauer	Raindance	PW	Bearings/Froze	Corp Approve	Bench tested, bad bearings
131	08/27/22	MICHELE GOGLIUCCI	66 FUSION	BN-1	Bearings/Froze	Corp Approve	spent an hour at customers home. fan ticks with no power. tightened and retightened all parts several times. actually took fan down and reinstalled. continues to tick on rotation even without being powered. fan has been running on speed 4 over the past 5 weeks and continues to tick. conclusion of a bad bearing
014	08/30/22	Dwayne Blackman	Tiara	ORB	Hum	Corp Approve	0
003	08/23/22	Patricia Schmidt	Atlantis	ORB	Dead	Corp Approve	0
029	08/23/22	Charleen Galbraith	Dixie	VG	Bearings/Froze	Corp Approve	Seized bearing seat, scraping/crackles
029	08/23/22	Warren Roberts	PBay	PW	Dead	Corp Approve	No run/Molex plug fried
067D	08/23/22	James Rice	Chandelle II	BB	Dead	Dealer Approve	0
014	08/15/22	Linn Terres-Cavin	Starfire	BA	Dead	Corp Approve	Light works, motor doesn't, tried new receiver.
014	08/15/22	Barb Birkefeld	Futura	SS	Dead	Corp Approve	Dead motor
014	08/15/22	Weda Hathcoth	Dixie	PW	Dead	Corp Approve	Dead motor
014	08/15/22	Rick Kimbrough	Raindance	ORB	Bearings/Froze	Corp Approve	Motor out of round
026	08/15/22	Butch Tippie	Tiara	Wine	Bearings/Froze	Corp Approve	Fan is completely locked up. Unable to turn on or free spin.
110	08/15/22	Dwayne Hamby	Venetian	DW	Bearings/Froze	Corp Approve	Loud noise from motor
131	08/10/22	CHRISTOPHER DAVIS	54 WB PALM BREEZE II	WB	Dead	Corp Approve	TESTED IN STORE. FAN HAS BAD WINDING
026	08/03/22	Darrel Harris	Raindance	ORB	Dead	Corp Approve	Fan won't go to high speed. Changed capacitor and switch, same.
003	07/28/22	Mark Johnson	Meridian	PW	Hum	Corp Approve	Loud hum
081D	07/27/22	Robert Janssen	Solara	ORB	Bearings/Froze	Dealer Approve	Fan makes knocking/grinding sound on speed one. Tested and does make noise.
033D	07/28/22	Ted Scholtz	Tiara	AB	Hum	Dealer Approve	Constant humming
004	07/26/22	Patty Savignano	Futura	PW	Bearings/Froze	Corp Approve	Bench tested, Noisy bearings
069	06/01/22	Phil Franzese	Dixie	NW	Dead	Corp Approve	Windings bad
112D	07/18/22	Lins Skolnik	Atlantis	PW	Bearings/Froze	Dealer Approve	Motor shot, seized up
112D	07/18/22	Jenny Parson	Tornado	Stainless	Corrosion	Dealer Approve	Motor rusted thru badly
112D	07/18/22	Richard Kirkham	Titan II	BN-1	Bearings/Froze	Dealer Approve	Knocking motor. Can't fix as per Marclite Electrician
112D	07/18/22	Nancy Basciano	Enterprise	BN	Dead	Dealer Approve	Doesn't run
112D	07/18/22	Greg Ayres	Sunrise	SS	Bearings/Froze	Dealer Approve	Noisey, can't fix noise
112D	07/18/22	Bob Pugliese	Duet	ORB	Dead	Dealer Approve	Motors ceased to turn. Tested - Fans are shot
033D	07/13/22	Steve Cunningham	Tiara	ORB	Hum	Dealer Approve	Loud humming on all speeds
033D	05/11/22	Tom Slayton	Bimini	PW	Bearings/Froze	Dealer Approve	Constant noise
033D	05/11/22	Tom Slayton	Bimini	PW	Bearings/Froze	Dealer Approve	Constant noise
033D	07/08/22	Denise Cronin	Luna	BA	Bearings/Froze	Dealer Approve	Motor locked up
067D	07/19/22	Al Odom	Futura	Wine	Dead	Dealer Approve	0
031	07/19/22	Robert Land	Starfire	PW	Dead	Corp Approve	Mootor grinding noise, tried pairing, Hung fan - not working Also tried new receiver.
110	07/19/22	Chris Roda	Captiva	ORB	Bearings/Froze	Corp Approve	Loud noise from motor
016	07/19/22	David Price	Quantum II	BN-1	Bearings/Froze	Corp Approve	Center fan motor is unbalanced, clicking and wobbling.
029	07/14/22	Joe Jameson	Dixie	PW	Dead	Corp Approve	snap/crackle/pop windings bad
006	07/13/22	Mark Messersmith	Solara	DW	Dead	Corp Approve	Bad Motor
042	07/12/22	Sal Abramo	DC-3	ORB	Dead	Corp Approve	Bad receiver per elect - discontinued
042	07/12/22	Carol Slaton	Reveal	PW	Bearings/Froze	Corp Approve	Grinding sound in fan, Our Electrician ck out
014	07/11/22	Barb Birkefeld	Voyage	BN	Dead	Corp Approve	0
016	07/13/22	Kristen Zahniser	Riviera	ORB	Bearings/Froze	Corp Approve	0
016	07/11/22	Mark Basiago	Dixie	ORB	Bearing	Corp Approve	loud grinding noise
004	07/07/22	David Ross	Trinidad	ORB	Dead	Corp Approve	Bench tested, Motor dead
067D	07/05/22	Linda Hutto	Trinidad	AZ	Dead	Dealer Approve	0
067D	07/05/22	Robert Amich	Tiara	Wine	Hum	Dealer Approve	0
026	07/05/22	Lynne Vanheuval	Futura	PW	Hum	Corp Approve	0
080D	06/28/22	David Friddle	Renaissance	AB	Dead	Dealer Approve	Motor Winding, Sound
014	06/28/22	Fred Romano	Tiara	BB	Dead	Corp Approve	0
014	06/28/22	Virginia Eason	42 Bombay	PW	Dead	Corp Approve	0
014	06/28/22	Nicole Edwardson	Northstar	ORB	Wobble	Corp Approve	Unfixable wobble, tried new blades
049	06/28/22	Jan Freeland	Ion	PW	Cosmetic	See Note	Customer says chip in paint on underside of motor. This is a new purchase. Please do not delay with warranty procedure. Please take care ASAP for Customer Satisfaction.
110	06/28/22	David King	Raindance	ORB	Bearings/Froze	Corp Approve	Loud grinding from motor
131	06/22/22	BRAD SNYDER	RAINDANCE	BS	Dead	Corp Approve	TESTED IN STORE FAN HAS BAD WINDING
016	06/20/22	Michael Cannata	Centurion	ORB	Corrosion	Corp Approve	Bad corrosion to the point it is effecting fan performance now
042	06/20/22	Phil McClung	Optum	BN-1	Bearings/Froze	Corp Approve	3 service calls tic in motor
131	06/15/22	PERRY CLEMIS	RAINDANCE	BS	Dead	Corp Approve	STOPPED. TESTED IN STORE. FOUND 1 BAD WINDING
033D	06/14/22	Mark Maguire	Tiara	ORB	Bearings/Froze	Dealer Approve	Motor has a very loud noise!
033D	06/14/22	Tom Trouba	Riviera	SS	Hum	Dealer Approve	Constant hum
033D	06/14/22	Ted Scholtz	Tiara	AB	Hum	Dealer Approve	Constant humming
033D	06/14/22	Dave Stokes	Tiara	AB	Dead	Dealer Approve	Push to start, tried switch cup
033D	06/14/22	Ted Simmons	Raindance	PW	Dead	Dealer Approve	Motor just stopped
026	06/14/22	Jennie Muehl	Atlantis	AZ	Bearings/Froze	Corp Approve	Motor is locked up, isn't turning on I can't even free spin.
042	06/14/22	Patricia Wolf	Raindance	ORB	Bearings/Froze	Corp Approve	0
026	06/07/22	Ron Riguard	Titan	BN	Bearings/Froze	Corp Approve	Wouldn't run, changed receiver and wiring, making a loud grinding noise now.
014	05/31/22	Peggy Ulrich	Centurion	ORB	Dead	Corp Approve	Stopped working, tried new switch cup
014	05/31/22	James Gertsch	PBrz II	ORB	Bearings/Froze	Corp Approve	Motor Grinding
014	05/31/22	Bruce Tesner	Titan II	ORB	Bearings/Froze	Corp Approve	Motor Noise
006	05/31/22	Mary Alexander	Ninja	ORB	Dead	Corp Approve	Motor is fried, not running. Tried new receiver.
010	05/24/22	Katherine Harkins	Tiara	ORB	Bearings/Froze	Corp Approve	Constant scratching noises in motor.
003	05/24/22	Lewis Guthrie	Fusion	ORB	Bearings/Froze	Corp Approve	Scraping, installer tried to fix, no luck.
042	05/24/22	Mark Windnagel	Titan	ORB	Bearings/Froze	Corp Approve	Internal Noise
042	05/24/22	Susan Rauch	Reveal (3)	BN-1	Dead	Corp Approve	3 fan go slow did not fix with receivers
042	05/24/22	Susan Rauch	Reveal (3)	BN-1	Dead	Corp Approve	3 fan go slow did not fix with receivers
042	05/24/22	Susan Rauch	Reveal (3)	BN-1	Dead	Corp Approve	3 fan go slow did not fix with receivers
130D	05/24/22	Vanik Petrossia	Infinity	ORB	Dead	Dealer Approve	Bad motor
017	05/17/22	Julian Fujiwara	Tiara	AB	Dead	Corp Approve	Arcing sound in motor
016	05/17/22	Dominic Pickhardt	Centurion	ORB	Dead	Corp Approve	Fan no longer runs at all, really bad corrosion, handyman said bad motor.
067D	05/17/22	Henry Lecy	Raindance	ORB	Dead	Dealer Approve	Open winding
131	05/07/22	CHAI EKARINTARAGUN	60 TIARA	ORB	Dead	Corp Approve	TESTED ON BENCH AND FOUND BURNT WINDINGS. ADVISED CUSTOMER TO DUST THEIR FAN MORE OFTEN
031	05/04/22	Carol Szymanski	Riviera	BC	Dead	See Note	This is a recent purchase and should not be delayed for Warranty Request Form! Please make sure to take care of customer satisfaction promptly! Motor will not turn at all.
003	04/26/22	Lyle Weissbach	Reveal	ORB	Dead	Corp Approve	Dead motor, tried receiver replacement, no response
031	04/25/22	Joseph Sweany	Excalibur	WB	Dead	Corp Approve	Steve tested, motor no good, replace
010	04/25/22	Tom Hepler	Tiara	SS	Hum	Corp Approve	0
070	04/25/22	Christopher Saffici	Luna	BA	Bearings/Froze	Corp Approve	Has constant rubbing noise and occasional squeaking
016	04/25/22	Brenda Sifford	Atlantis	PW	Hum	Corp Approve	Fan motor too noisy, can not sleep
016	04/25/22	William Fladeland	Coastal Air	ORB	Hum	Corp Approve	Rattling sound in motor housing - shook fan motor - hung with blades - tighten all case screws. Customer still claims it hums on speeds 1 & 2
081D	04/25/22	Christy Thomas	Optum	ORB	Bearings/Froze	Dealer Approve	Knocking sound on speeds 3-5, no remedy
081D	04/25/22	Lana Kendig	Raindance	ORB	Bearings/Froze	Dealer Approve	Noticeable grind/rubbing sound when in use
042	04/18/22	Carl Hansen	Elegant	PW	light	See Note	Symptom indicates electrical fault. Check wiring, and ground. Try replacement of controller WV84401 Light stays glowing unless fan is off.
046D	04/12/22	Connie Caccamo	St Augustine	GL	Dead	Dealer Approve	Will not operate after using 2 new receivers.
049	04/12/22	Michael Bronowski	Tiara	ORB	Hum	See Note	This is a very recent purchase. Please resolve immediately for customer satisfaction. Hold Fan for Steven or Darby to pick up. In the future, please do not delay resolving new-purchase issues with warranty procedure. Motor has vibration and hum
110	04/12/22	John Tran	Futura	SS	Bearings/Froze	Corp Approve	Loud noise in motor
008	04/12/22	Bruce Lorie	Palm Bay	AB	Dead	Corp Approve	Motor Bad - Confirmed by our Elect
016	04/05/22	Linda Pastore	Riviera, B	ORB	Hum	Corp Approve	Customer adamant that fans hum and ring. On-site listening would not accept my opinion as normal.
016	04/05/22	Linda Pastore	Riviera, A	ORB	Hum	Corp Approve	Customer adamant that fans hum and ring. On-site listening would not accept my opinion as normal.
016	04/05/22	Mary Pastore	Futura, C	ORB	Hum	Corp Approve	Customer came to store to claim humming keeps her awake at night. Customer's daughter came to store mad as hell Mom can't sleep: fans too loud!!
016	04/05/22	Mary Pastore	Futura, B	ORB	Hum	Corp Approve	Customer came to store to claim humming keeps her awake at night. Customer's daughter came to store mad as hell Mom can't sleep: fans too loud!!
016	04/05/22	Mary Pastore	Futura	ORB	Hum	Corp Approve	Customer came to store to claim humming keeps her awake at night. Customer's daughter came to store mad as hell Mom can't sleep: fans too loud!!
016	04/05/22	Col. Richard Pifer	Dixie	PW	Hum	Corp Approve	Constant frequent complaint calls. On-site visit to sync remote, about humming, no help - low level. Customer won't accept!
016	04/05/22	Col. Richard Pifer	Tiara	PW	Hum	Corp Approve	Loud humming noise - made onsite visit to listen; it hums!
067D	04/05/22	Eric Rivera	Tiara	SS	Dead	Dealer Approve	Open Windings
131	03/24/22	SUSAN LEWIS	58 RAINDANCE	ORB	Dead	Corp Approve	BENCH TESTED WITH NEW HARNESS. METERED WINDINGS AND FOUND ONE SET OPEN/BAD.
112D	03/29/22	B. Pugliese	Duet	ORB	Dead	Dealer Approve	1 motor not running. Customer needs new fan.
112D	03/29/22	Angel Palerno	Reno	PW	Hum	Dealer Approve	Motor humming, exchanged for new one.
112D	03/29/22	Jim Denott	Raindance	ORB	Dead	Dealer Approve	Motor not spinning. Gets very hot. Tried new pod NG per MarcLite Elec
112D	03/29/22	P. Kolomiris	Tiara	ORB	Dead	Dealer Approve	Windings shot
112D	03/29/22	F. Dickstein	Tiara	ORB	Bearings/Froze	Dealer Approve	0
112D	03/29/22	F. Dickstein	ProSeries Deluxe	ORB	Dead	Dealer Approve	0
112D	03/29/22	Brian Harrington	Dixie	PW	Dead	Dealer Approve	0
112D	03/29/22	Brian Harrington	Ramsey	TW	Bearings/Froze	Dealer Approve	Motor seized, not running
026	03/22/22	Chris/Kathy Ahern	Sunrise	SS	Dead	Corp Approve	Fan won't run at all, tried new receiver.
006	03/15/22	Miska Upton	Palm Bay	AZ	Dead	Corp Approve	Completely dead, no lights, no fan
042	03/15/22	Mary Alexander	Reveal	PW	Dead	Corp Approve	Would not start, our electrician
007	03/15/22	Lisa Marburger	Dixie	ORB	Bearings/Froze	Corp Approve	Scraping on all speeds
138	03/15/22	Richard Anschuetz	Stratus	PW	Bearings/Froze	Corp Approve	Arc/Bearing noise
138	03/15/22	Craig Kizewic	Liberator	PW	Corrosion	See Note	Fan is over 2 years old; The One Year Cosmetic Warranty has lapsed. Rust
016	03/08/22	Patrick Fallon	Solara	DW	Dead	Corp Approve	Motor stopped. Fan hung in shop and tested with 2 new receivers. Motor will not work/run.
012	03/08/22	Paul and Ellen Rockey	Reveal	ORB	Bearings/Froze	Corp Approve	Noise,reprogrammed orig receiver,replaced w/new receiver. Noise not corrected.
110	03/08/22	Keke's Breakfast Cafe	Bombay	ORB	Dead	Corp Approve	0
110	03/08/22	Keke's Breakfast Cafe	Bombay	ORB	Dead	Corp Approve	0
042	03/08/22	Frank Popolo Jr	Starfire	BN-1	Dead	Corp Approve	Will not run
042	03/08/22	Frank Popolo Jr	Starfire	BN-1	Dead	Corp Approve	Will not run
018	03/08/22	Joseph Terrano	St Augustine	GL	Dead	Corp Approve	Motor grinding; only rocks back & forth & stops. Already replaced receiver.
131	03/02/22	THOMAS GRISPINO	60 CENTURION	ORB	Dead	Corp Approve	CUSTOMER BROUGHT MOTOR IN AND BEARINGS ARE SIEZED. MOTOR WILL NOT TURN BY HAND
110	03/01/22	Taleaha Nunez	Tiara	PW	Bearings/Froze	Corp Approve	Very loud noise in motor
042	03/01/22	Linda Hogenmiller	Reveal	BN-1	Dead	Corp Approve	Will not run
042	03/01/22	Linda Hogenmiller	Reveal	BN-1	Bearings/Froze	Corp Approve	Clicking/Ticking Tony Ck-out
042	03/01/22	Dave Champion	Palm Bay	AZ	Dead	Corp Approve	Will not run
130D	03/01/22	Phoebe Clay	Palm Bay	SS	Bearings/Froze	Dealer Approve	Motor makes noise
010	02/25/22	John Funnigan	Ramsey	ORB	Hum	Corp Approve	Loud Humming
010	02/25/22	Brian Arhone	Tiara	SS	Dead	Corp Approve	Inoperative
003	02/23/22	Rick Smith	Tiara	ORB	Hum	Corp Approve	0
015	02/22/22	Earl Taitt	Chandelle II	BB	Dead	Corp Approve	Motor won't run
026	02/22/22	Raeline Stone	Tiara	SS	Hum	Corp Approve	Loud Motor Hum
071	02/22/22	Kevin Hagedorm	Raindance	BC	Bearings/Froze	Corp Approve	0
008	02/22/22	Kim Brown	Riviera	AB	Bearings/Froze	Corp Approve	Motor Bearing Noise Electrician Confirmed Bad Motor
014	02/15/22	Shirley Mirowski	Raindance	RS	Bearings/Froze	Corp Approve	bearing noise - hum
014	02/15/22	Fred Romano	Futura	BB	Bearings/Froze	Corp Approve	motor whine
014	02/15/22	Fred Romano	Futura	BB	Bearings/Froze	Corp Approve	motor whine
012	02/15/22	Denise Lilly	Duet	ORB	Dead	See Note	Please replace HW88507 Electrical Swivel/Slipring (pg J9 of Parts Catalog.) Resubmit if necessary. Fan & light won't work Tried new receiver & connected direct.
003	02/08/22	Dean Enrooty	Bermuda Breeze	PW	Hum	Corp Approve	Loud hum
003	02/08/22	Michael Hollar	Moroccan	ORB	Dead	Corp Approve	0
033D	02/08/22	Jeff Newton	Tiara	ORB	Bearings/Froze	Dealer Approve	Bad noise on each speed - gets louder
033D	02/08/22	Alan Epstein	Tiara	PW	Hum	Dealer Approve	Loud humming on all 3 speeds
033D	02/08/22	Theodore Scholtz	Tiara	AB	Hum	Dealer Approve	Whining on H only. (Replaced KD, In Wall & Rec already)
033D	02/08/22	Mike Twist	Riviera	SS	Hum	Dealer Approve	Constant humming and whining
016	02/01/22	John Greene	Vogue Plus	PW	Dead	Corp Approve	Motor won't run - tried 3 receivers and hand control, motor won't run.
016	02/01/22	Craig Trace	Coastal Air	ORB	Dead	Corp Approve	Lic Electrician installer swears! this fan blows circuit breaker
010	02/01/22	Lisa Hancock	Tiara	SS	Bearings/Froze	Corp Approve	Noisy (sounds like bearings)
080D	02/01/22	Stan Sheffield	Tiara	ORB	Dead	Dealer Approve	Stopped Working. email removed
131	01/27/22	LARRY STORBANLEY	58 RAINDANCE	ORB	Dead	Corp Approve	STOPPED WORKING. TESTED MOTOR IN STORE AND FOUND MOTOR TO BE SIEZED. HARDLY ABLE TO TURN BY HAND
031	01/25/22	James Greiner	Koho	PW	Bearings/Froze	Corp Approve	Ticking sound, speeds up with each speed. We positioned blades same result - constant ticking
031	01/25/22	John Willis	Titan II	BN-1	Dead	See Note	Please replace controller WV82505 and reprogram. Resubmit if necessary. Goes 10 degrees - stops, 10 degrees stops/reset remote no success.
031	01/25/22	Bart Wilfong	Monarch	TW	Bearings/Froze	Corp Approve	Scrapping, Loud, motor rusted, smoke smell
010	01/25/22	Lisa Hancock	Tiara	SS	Dead	Corp Approve	Smoked - Inop
003	01/18/22	Michael Braun	Raindance	ORB	Dead	Corp Approve	Needs hand start
017	01/18/22	Kerri Missey	Infinity	ORB	Dead	Corp Approve	Fan trips breaker and is producing a burning smell.
014	01/18/22	Henry Owens	Starfire	BA	Dead	Corp Approve	dead motor
008	01/18/22	Doug Francis	Monarch	AB	Dead	Corp Approve	Motor Bad Per Electrician
008	01/18/22	J.R. Stevenson	Raindance	PW	Dead	Corp Approve	Motor Failure - Electrician confirmed
006	01/18/22	Roy Eriksen	Starfire	BN-1	Bearings/Froze	See Note	Please replace receiver WV87100 and tighten all screws. Resubmit warranty request if necessary. Motor Grinding
042	01/18/22	Bonnie Hernandez	St Augustine	ORB	Bearings/Froze	See Note	Please replace the Receiver WV87300 Resubmit warranty request if necessary. Grinding - Will Not Reprogram
042	01/11/22	John Zurovitch	Starfire	BN-1	Bearings/Froze	Corp Approve	Tic-Grind our electricians went out
080D	01/11/22	Diane Tucker	Uno	BA	Dead	Dealer Approve	Stopped Working
049	01/04/22	Edward O'Donnell	Tiara	Wine	Hum	Corp Approve	Hum in motor - Tested in store & confirmed
014	01/04/22	Derek Hogeland	St Augustine	GL	Dead	Corp Approve	Motor Quit
Corp	09/20/22	Charles Spellman	Liberator	ORB	Dead	Returned	repl recvr
Corp	09/02/22	Jordan Hersko	St Augustine	GL	Dead	Returned	repl recvr
Corp	08/25/22	John Malott	Mustang II	RB	Bearings/Froze	Returned	repl osc motor
Corp	08/23/22	Edward Delmore	Ion	BN-1	Dead	Returned	tested OK
Corp	08/16/22	Christine Neikirk	Titan	BN	Dead	Replaced	twisted
Corp	08/09/22	Rick O'Connell	St Augustine	ORB	Dead	Returned	tested OK
Corp	08/09/22	Joe Houston	Coastal Air	ORB	Dead	Replaced	0
Corp	08/09/22	Mark Clark	42 Bombay	AZ	Dead	Returned	tested OK, pin pushed out
Corp	08/04/22	John Stubbs	Vogue Wifi	PW	Bearings/Froze	Returned	tested OK
Corp	06/20/22	Philip Weycker	Starfire	BN-1	Dead	Returned	Cx purchased recvr
Corp	06/17/22	Domenic Papa	Solara	ORB	Dead	Returned	Cx purchased recvr
Corp	06/16/22	Ervin Butler	Tiara	PW	Dead	Replaced	0
Corp	06/14/22	Sophie Deng	Futura	WI	Hum	Replaced	0
Corp	05/19/22	Karen Wright	Dixie	SS	Dead	Returned	repl KD
Corp	05/10/22	Pam Greenway	Meridian	ORB	Dead	Replaced	0
Corp	04/15/22	Villagio Reserve	Reveal	BN-1	Dead	Replaced	0
Corp	04/15/22	Natalie Kuhn	Koho x2	ORB	Bearings/Froze	Replaced	0
Corp	04/12/22	Anne Read	Tiara	ORB	Dead	Replaced	0
Corp	04/05/22	Cameron Lee	Bermuda Breeze	PW	Hum	Replaced	replaced with Dixie for $10 upgrade
Corp	03/15/22	Ed Bogner	Vogue	PW	Bearings/Froze	Returned	tested OK
Corp	03/08/22	Debra Drobek	Renaissance	PW	Dead	Returned	tested OK
Corp	02/22/22	Sharon Petti	Raindance	BS	Dead	Replaced	0
Corp	02/15/22	Michael Sylvia	Vogue	ORB	Dead	Returned	tested OK, ball on wrong end
Corp	02/08/22	Marissa Ulrich	Tuscan	PW	Dead	Returned	tested OK
Corp	02/01/22	Robert Watson	Fusion	ORB	Dead	Returned	repl recvr
Corp	01/04/22	Kerry Graham	Tiara	ORB	Dead	Replaced	0

v1.00 06/18/21